Marlène Läubli Loud, John Mayne (ur.). 2013. Enhancing Evaluation Use: Insights from Internal Evaluation Units. Sage.

The idea for the book was that much written about evaluation in organizations is written by outsiders such as academics and consultants. But in practice, there are those working ‘inside’ an organization who play a key role in helping shape, develop, manage and ultimately make use of the evaluation. The contributions in this book are written by such ‘insiders’. They discuss the different strategies used over a period of time to make evaluation a part of the management of the organization, successes and failures, and the lessons learned. It highlights the commissioners and managers of evaluations, those who seek evaluations that can be used to improve the strategies and operations of the organization. The aim of the book is to help organizations become more focused on using evaluation to improve policies, strategies, programming and delivery of public and communal services.